About the Role:
Join our dynamic team at Furniture Fair as an Appliance Repair Technician with Computer Experience! This exciting role involves diagnosing and repairing a variety of appliances while utilizing your technical skills to enhance customer satisfaction.
Responsibilities:
- Diagnose and repair household appliances, ensuring optimal functionality.
- Utilize computer systems for tracking repairs and managing inventory.
- Provide exceptional customer service during on-site visits.
- Maintain accurate documentation of repairs and customer interactions.
- Collaborate with team members to enhance service efficiency.
- Stay updated on appliance technology and repair techniques.
- Order and manage parts necessary for repairs.
- Adhere to safety protocols and company policies at all times.
Requirements:
- Proven experience in appliance repair, preferably with major brands.
- Strong computer skills for documentation and repair tracking.
- Excellent problem-solving skills and attention to detail.
- Valid driver's license and clean driving record.
- Ability to work independently and as part of a team.
- Strong communication skills for customer interactions.
- Technical certification in appliance repair is a plus.
- Willingness to work flexible hours, including weekends if needed.
About Us:
Furniture Fair has been a trusted name in Jacksonville, NC, for over 30 years, providing quality furniture and exceptional customer service. Our commitment to excellence has earned us a loyal customer base, and our employees enjoy a supportive work environment that fosters growth and teamwork.
